I opened a ticket because my account seems to be blocked. What should I expect?

If your account is blocked (unable to log in, suspension notice, etc.), support will:

• Check for any violation of the rules (spam, abuse, use of temporary email addresses, etc.).

• Verify your account details (email, name, most recent shortened links).

• If it was an error or mistake, reactivate the account and provide security instructions.

• If a violation occurred, explain the reason and the next steps (recovery, regularization, or deletion).

Be sure to include any justification, history, or relevant context in the ticket — this helps with the review process.