Get Your Questions Answered and Get the Most Out of Our Services
The Xcurt Help Center was created to offer comprehensive support to all our users—from beginners to those already using our advanced features. Here, you'll find quick answers, detailed guidance, and practical solutions to help you take advantage of everything Xcurt has to offer.
What you'll find in the Help Center:
✅ Guides and Tutorials
Step-by-step instructions for creating custom links, Link in Bio pages, QR Codes, Splash Pages, CTA overlays, and much more. Everything is clearly laid out so you don't get lost.
✅ Frequently Asked Questions (FAQ)
Direct answers to the most common questions, such as:
- How do I create a trackable link?
- How do I customize my Link in Bio page?
- What are the available plans and their differences?
- How do Xcurt analytics work?
- How do I create custom QR codes?
Frequently Asked Questions (FAQ) about Xcurt
1. How can I create a trackable link?
Creating a trackable link on Xcurt is simple:
Log in to your Xcurt account.
On the main dashboard, find the option to “Shorten Link” or “Create New Link.”
Paste the long URL you want to shorten into the appropriate field.
Optionally, customize the end of the link (the "alias") to make it more user-friendly (e.g., xcurt.com/yourpromo).
Click “Shorten” or “Generate.”
Done! Your link will be created and automatically trackable. You’ll be able to view all click stats, location data, and other insights directly from your Xcurt dashboard.
2. How can I customize my Link in Bio page?
Customizing your Link in Bio page on Xcurt is done through your control panel:
Log into your Xcurt account.
Go to the “Link in Bio” or “Pages” section.
You’ll see options to edit the design (colors, background, profile picture, logo) and add or organize the links you want to display.
Click save to apply your changes.
With Xcurt, you have full control to style your page to match your brand and enhance your audience’s experience.
3. What plans are available and what are the differences?
Xcurt offers different plans to suit your needs, and all of them include unlimited basic link shortening. The differences lie in the premium features:
Free Plan: Offers unlimited link shortening and basic tracking. Ideal for beginners.
Paid Plans (Premium) include advanced features such as:
Custom domains: Use your own domain (e.g., yoursite.com/link) instead of Xcurt’s domain.
More Link in Bio pages: Create multiple Bio pages for different campaigns or brands.
Advanced QR Codes: More design and tracking options for your QR Codes.
Custom Splash Pages: Create transition pages before users access the final link.
More users/team members: Share account access with your team.
Priority support: Faster access to the support team.
For full details and pricing, visit the “Plans” or “Pricing” section on Xcurt’s official website.
4. How does Xcurt analytics work?
Xcurt analytics collects real-time data on clicks from your shortened links, QR Codes, and Bio pages:
Automatic Tracking: As soon as someone clicks your Xcurt link, the platform records it.
Analytics Dashboard: You can view a detailed analytics panel inside your account.
Detailed Metrics include:
Total clicks and unique clicks.
Geolocation of clicks (country, city).
Devices used (mobile, desktop).
Browsers and operating systems.
Traffic sources (referrers): where users came from (e.g., Google, Facebook, email).
Click trends over time (charts).
These insights are essential to help you understand your campaign performance, optimize your strategies, and make data-driven decisions.
5. How can I create custom QR Codes?
Creating custom QR Codes with Xcurt is easy and adds value to your brand:
Log into your Xcurt account.
Look for the “QR Codes” or “Generate QR Code” option.
Enter the link the QR Code should point to (can be a Xcurt short link or any URL).
Customize the QR Code — Xcurt offers various customization options such as:
Colors: Choose QR Code and background colors.
Logo: Add your brand logo to the center of the QR Code.
Shape: Change the shape of the dots and eyes of the QR Code.
Frames: Add a frame with a call-to-action (e.g., “Scan for Discount!”).
Generate and Download: Once customized, click to generate your QR Code and download it in the format you prefer (PNG, JPG, SVG, etc.).
Xcurt QR Codes are also trackable, allowing you to monitor scans and audience engagement.
✅ Technical Support
Having a problem? Our support team is ready to help you via email or chat. Just open a ticket and we'll respond as quickly as possible.
✅ Updates and News
Stay up to date with the latest features, improvements, and releases for Xcurt. Our Help Center always has new content to keep you up to date.
✅ Tips and Best Practices
Special content for those who want to go further: promotion strategies, how to generate more clicks, design tips, and much more.
At Xcurt, we're committed to making your online journey easier.
Whenever you have questions or want to learn something new, count on our Help Center.